Introduction--Lighting the Torch (2386K)
Chapter 1: The Gold Chain (2386K)
Chapter 2: Taste of Victory (2386K)
Chapter 3: Moments of Truth (2386K)
Chapter 4: Walking the Course (2943K)
Chapter 5: Leaders and Followers (2943K)
Chapter 6: Personal Best (2943K)
Chapter 7: Checking Signals (2943K)
Chapter 8: Coaching and Training (2943K)
Chapter 9: The Competitive Edge (2943K)
Chapter 10: The Record Book (2943K)
BLT References (2943K)

Lessons

Lesson 1: World Class Taste (2015K)
    Segment 1: Defining "Good"
    Segment 2: Quality Standards
    Segment 3: Evaluating Samples
    Segment 4: Handling and Preparation
Lesson 2: On Your Mark (2015K)
    Segment 1: Choices
    Segment 2: The Eyes Have It
    Segment 3: Staff
    Segment 4: Market Plan
Lesson 3: Sending Signals (1886K)
    Segment 1: Receiving Signals
    Segment 2: Sending Signals
    Segment 3: Nonverbal Communication
    Segment 4: Review and Develop a Plan
Lesson 4: On the Line (1886K)
    Segment 1: Our Business
    Segment 2: Personal Selling
    Segment 3: Serving Strategies
    Segment 4: Competing