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Voice Mail System


Setting Up a New Mailbox

1. LOGIN/SET YOUR PASSWORD

Dial extension 5000. You MUST dial in from your phone.

When the system answers, you will hear a computer generated voice speak the extension number. The system will say "please enter your password, if this is not your extension   press *."

Enter the default password: 1 2 3.

The system will require you to set a six digit password. Passwords cannot begin with a zero or be a consecutive sequence of numbers.

Enter your authentic 6 digit password. The system will ask you to verify your password and press #.

 You will hear the computer generated voice say the extension name.

To except this spoken name press 1, to rerecord press 2. To replace the computer generated voicemail extension name, press 2 and say your name followed by the # key.

From the main menu you will hear, "to record messages press 1, to get messages press 2, to administer personal greetings press 3."

For more voicemail options press 5. You will hear "to administer mailing list press 1, to change password press 4, to record your name press 5, to specify your personal operator press 6."

2. RECORD YOUR PERSONAL GREETING

You will hear, "for all calls system greeting is active, to listen to a greeting press 0, to record a greeting press 1, to scan greetings press 2, to delete a greeting press 3, to activate a greeting press 5. If finished press #."

You will hear "for personal greeting press 1, for extended absence greeting press 2, for optional greetings press 3."

Press 1 to record a personal greeting. You will hear "when finished recording press # to approve or 1 to edit your recording. Record at the tone." then press # (Ex. "You have reached the voicemail box of (your name) in (your department) at the University of Mississippi. At the tone, please leave a message and I will return your call as soon as possible"). 

To listen to a greeting press 0, To record a greeting press 1. To scan greetings press 2. Delete a greeting press 3. To activate a greeting press 5. If finished press #.


Retrieving Message

1. RETRIEVE MESSAGES FROM YOUR OWN PHONE

Dial 5000: You will hear the name of the mailbox you are calling from (your recorded name)

The system will give the following options 1, 2, and 3.

To record messages press 1

This feature will allow to you send a voicemail message to on campus users.

To get messages press 2

This feature will allow you to retrieve new and saved voicemail messages.

The system will say "to listen press 0, to delete press * D, to skip press the # sign."
Press 0, message will play -- you will hear "to respond or forward press 1, to delete press *D, to skip press the # key."

If you disconnect the call without listening to the new message, the message will be stored as a saved message.

To administer personal greetings press 3

This feature will allow you to leave a greeting that incoming callers will hear. 

2. RETRIEVE MESSAGES FROM A PHONE WITHOUT VOICEMAIL (incl. off campus phones)

Dial 5000 or off campus 915-5000. You will hear "Welcome to Avaya Messaging, please enter the mailbox number of the person you are calling.  If you have a mailbox on this system, please press # ."

Enter your mailbox number. You will hear, "please enter your password, if this is not your extension press *."

Enter your password.

3. RETRIEVE MESSAGES FROM A PHONE WITH VOICEMAIL, BUT NOT YOUR OWN

Dial 5000. You will hear the recorded mailbox name, the system will say "please enter your password, if this is not your extension press *."

Press *, then you will hear the system say "please enter the mailbox you are calling, if you have a mailbox on the system press #."

Press the # key to get to the main menu. Then you will hear "mailbox number please."

Enter your mailbox number: You will hear, "please enter your password."

Enter your 6 digits password.

If you have questions or problems with voicemail, please call 7748.