Every computer connected to the Internet needs to have fully updated virus scanning software. Several websites offer free virus/spyware scans directly from your web browser with no software installation required. Windows Live Safety Center is a free virus removal website created by Microsoft. Simply go to http://safety.live.com/ and click the Full Service Scan button. While these scans are not meant to be used in lieu of antivirus software, they can be very helpful in cleaning infected computers.
There are several free programs available on the Internet to help remove malware and spyware from your computer. These infections can slow your computer, track your internet browsing habits, cause pop-ups, and leave your computer vulnerable to other security threats. We recommend using the following programs to remove malware and spyware from your computer:Malwarebytes' Anti-Malware
Spybot Search & Destroy
These programs will detect and remove malicious items from your computer. It is important to run these scans in Safe Mode and use the update feature in each of the programs after installing them, but before scanning your machine.
IT Helpdesk Services
If you are unable to clean your computer, the IT Helpdesk can do it for you. If you require our service, simply bring your computer to 100 Weir Hall. The IT Helpdesk will clean infections, update at-risk software and apply operating system patches for an hourly fee of $20.00 plus tax. All charges must be paid by either Visa or Mastercard. Certain restrictions and limitations apply.