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Frequently Asked Questions : Google Groups


How do I create a new group?

Email helpdesk@olemiss.edu to request a new group. The IT Helpdesk will need to know your preferred group name and email address of the group owner. We recommend that a group owner have a UM Gmail account to manage his/her group.

How do I send messages to my group?

For most groups, members would simply send a message to a group by emailing the group email address (e.g., groupname@listserv.olemiss.edu). Depending on the group settings set by the group owner, messages may be moderated or may limit the senders.

What is the attachment size limit for a Google group?

Similar to the Gmail attachment limits, group attachments are limited to 25MB in size.

How do I join a Google Group?

Send an email to groupname+subscribe@listserv.olemiss.edu where "groupname" is the name of the group. Depending on the group membership policy, members may be added automatically or the group owner may receive a notification email to take the necessary action.

What information can you provide about accessibility features in Google Apps?

Google provides information on accessibility features for blind and low vision users as well as deaf and hard of hearing users. You may also provide feedback on Google accessibility features by completing their survey.

Below are some accessibility improvement tips within UM Gmail.

-When using a web browser, switch to the basic HTML view.
-For email and calendar, consider using a desktop mail client such as Microsoft Outlook.
Follow the setup instructions at this Google Support FAQ.
-You may sync Google documents to your computer using Google Drive.

Where can I learn more about Google Apps?

We recommend starting at the Google Apps Learning Center.

Group Owners: How do I moderate messages sent to my group?

As group owner, you can review messages sent to your group before they are posted. To configure your group to moderate messages, log on to UM Gmail, select the Group tab off the top menu, select your group name followed by the "Group settings" link on the right side of the page. Next, click on the "Access" tab and choose the appropriate "Message moderation" settings. After saving your settings, all future messages will result in a notification email sent to the group owner/manager that includes instructions to approve or deny the message delivery to your group.

Group Owners: How do I limit the message senders for my group?

After logging in to UM Gmail, select the Group tab at the top and choose the appropriate group name. Next click the "Group settings" link followed by the "Access" tab. Find "Who can post messages?" and make your selection. When ready, click on the "Save Changes" button.

If "Managers only" is chosen, click on the "Management tasks" tab on the right to choose the managers for your group. From the group members, click on the "Edit" link associated with a group member and make the appropriate membership and privilege changes.

Group Owners: How do I add a member to my group?

You can manually add a member to your group by following these steps:

1. From the Topics screen, select the Manage button. A list of items appears on the
left-hand side of the screen.
2. Select Members. Several items are listed.
3. Select Direct Add members. The Add/Invite members screen appears.
4. Type the email addresses in the 'Enter email addresses' field of people to invite to
your group. Separate each email address by a comma. (optional) Type an invite
message in the 'Write an invitation message field.'
5. Select the Send invites button. The invite(s) are sent.

You can invite a member to the group by following these steps:

1. From the Topics screen, select the Manage button. A list of items appears on the l
left-hand side of the screen.
2. Select Members. Several items are listed.
3. Select Invite members. The Add/Invite members screen appears.
4. Type the email addresses in the 'Enter email addresses' field of people to invite to
your group. Separate each email address by a comma. (optional) Type an invite
message in the 'Write an invitation message field.'
5. Select the Send invites button. The invite(s) are sent.

You can accept a member request to join the group by following these steps:

1. From the Topics screen, select the Manage button. A list of items appears on the
left-hand side of the screen.
2. Select Members. Several items are listed.
3. Select Join requests. The Join request screen appears.
4. Select the checkbox next to the member who wishes to join your group. Two
buttons appear: Approve applicant and Reject applicant.
5. Select Approve applicant. The new member is granted membership to your group.

Group Owners: How do I remove a member from my group?

1. From the Topics screen, select the Manage button. A list of items appears on the left-
hand side of the screen.
2. Select Members. Several items are listed.
3. Select All Members. Each member of the group will be displayed on the right.
4. Select members to be removed.
5. Select Actions > Remove user from group.