Assistance


Technical Support

The FTDC, located in Weir Hall, is open Monday through Friday, 8 a.m. to 5 p.m. We're happy to assist UM faculty, staff, and TAs with issues related to software and hardware. We provide support for Blackboard, Test Scoring, Faculty Activity Reports, Course Materials Management, and other applications that run on the University's campuswide systems. Come by or call us at (662) 915-7918.

You may also email us at ftdc@olemiss.edu.


Departmental Software

The FTDC offers Microsoft Office, Symantec Antivirus, and Adobe software licenses for purchase for University owned computers. You can find out more about this by viewing our Software License page.


Departmental Hardware Purchases

If your department needs assistance or information about purchasing hardware or Apple products, visit www.olemiss.edu/ftdc/hardware.html.


Training

The FTDC offers several training opportunities throughout the year. We also provide one-on-one and departmental training sessions as needed for Blackboard and other software applications. Each fall semester, we offer a full week of training sessions as part of the Academic Technology Enhancement Week. For more information, see our Workshop Schedule.


Blackboard

The FTDC is responsible for the administration of the campus Blackboard server. We also offer Blackboard workshops throughout the year and will provide one-on-one training as needed.

If you need assistance with any aspect of Blackboard, please consult the Blackboard Help Pages or contact us at blackboard@olemiss.edu.



Clickers

The University supports the Turning Technologies ResponseCard NXT clickers. Information on getting started with clickers is available at www.olemiss.edu/clickers