Assistance
Technical Support
The FTDC, located in Weir Hall, is open Monday through Friday,
8 a.m. to 5 p.m. We're happy to assist UM faculty, staff, and TAs
with issues related to software and hardware. We provide support
for Blackboard, Test Scoring, Faculty Activity Reports, Course Materials Management, and other applications that run on the University's campuswide systems. Come by or call us at (662) 915-7918.
You may also email us at ftdc@olemiss.edu.
Departmental Software
The FTDC offers Microsoft Office, Symantec Antivirus, and Adobe software licenses for
purchase for University owned computers. You can find out more about
this by viewing our Software License
page.
Departmental Hardware Purchases
If your department needs assistance or information about purchasing hardware or Apple products, visit www.olemiss.edu/ftdc/hardware.html.
Training
The
FTDC offers several training opportunities throughout the year.
We also provide one-on-one and departmental training sessions as
needed for Blackboard and other software applications. Each fall
semester, we offer a full week of training sessions as part of the
Academic Technology Enhancement Week. For more information, see
our Workshop Schedule.
Blackboard
The FTDC is responsible for the administration
of the campus Blackboard server. We also offer Blackboard workshops
throughout the year and will provide one-on-one training as needed.
If you need assistance with any aspect of Blackboard,
please consult the Blackboard
Help Pages or contact us at blackboard@olemiss.edu.
Test Scanning
The FTDC provides assistance in grading tests using an OpScan Test Scanner. For more information visit www.olemiss.edu/ftdc/testscanning.html
Clickers
The University supports the Turning Technologies ResponseCard NXT clickers. Information on getting started with clickers is available at www.olemiss.edu/clickers